Every online purchase will be processed within 24 hours from receipt of order, except in the case of choosing bank transfer as the payment method. In that case, the process will begin afterpayment confirmation. No shipments can be made to PO boxes.
Vioret makes shipments through the MRW courier agency and through certified mail.
Delivery times may vary due to national, local or regional holidays. Also due to the provision of incorrect, incomplete or absence of the address.
IMPORTANT: In the event that there is a delay in the delivery of an item due to courier incidents or causes of third parties beyond VIORET, no claim for the same amount will be accepted. This includes periods of high courier traffic such as Christmas and Black Friday.
SPANISH PENINSULA:
Service provided by the MRW courier company
Orders over 49€: FREE SHIPPING
The delivery time will be 24/48 hours on working days from the shipping confirmation. Deliveries are made from Monday to Friday, from 8:30 a.m. to 8:00 p.m.
For purchases less than 49€ or same: 3,75€ VAT included
PORTUGAL:
Service provided by the courier company MRW. Delivery time of 24/48 hours in working days from the shipment confirmation. Deliveries are made from Monday to Friday, from 8:30 a.m. to 7:00 p.m.
Shipping cost: 5,70€ VAT included
BALEARES, CANARIAS, CEUTA Y MELILLA:
Orders over 49€: FREE SHIPPING
Service provided by certified mail. Delivery time from 2 to 4 working days.
Shipping cost: 4,20 €
ANDORRA:
Service provided by certified mail. Delivery time from 2 to 4 working days.
Shipping cost: 4,20 €
EUROPA (ALEMANIA, ITALIA, FRANCIA,REINO UNIDO Y PAÍSES BAJOS):
Service provided by certified mail. Delivery time from 2 to 4 working days.
Shipping cost: 8,50 €
REST OF EUROPE:
Service provided by certified mail.The due day may vary depending on the country to which you refer.
Shipping cost: 11,90 €
REST OF COUNTRIES:
Shipping costs may vary depending on the destination country. Therefore, we recommend consulting previously. They may incur additional taxeswhich, in any case, will be the responsibility of the buyer.
For any clarification about shipping costs details or other urgent shipping methods not specified, do not hesitate to contact us.